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FAQ
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What are the differences between Standard, Premium, and Athletic teez?Athletic shirts are 100% polyester in most cases. The feel of this shirt is lightweight and the material feels breathable as it rests on your skin. What's great about this shirt type is that it dries fairly quick when it's wet. Athletes of all types love this shirt, but it looks great when worn even in the most casual of situations. (I've worn the athletic shirt under a blazer and with slacks and it looks fantastic! It's versatile and can be worn just about anywhere. By far, it's my favorite t-shirt type - Ryan, Co-Founder of T&A). ... Premium shirts are 60% cotton and 40% polyester in many cases. The feel of this shirt is soft, lightweight and it feels breathable as it rests on your skin. These shirts feel great in the warmer portions of the spring and fall seasons, and definitely during the summer months. (Most of our customers love and prefer premium shirts because their comfortable fit and great feeling all year around. I tend to order this type shirt whenever I'm purchasing t-shirts for myself. - Danielle, Co-Founder of T&A). ... Standard shirts are 100% cotton in most cases. The feel of this shirt is soft and cozy as it rests on your skin. These shirts feel amazing in the cooler portions of the spring and fall seasons, and during the winter months. All-in-all, standard shirts are a go-to the entire year and offer the best pricing when shopping. (Most of my t-shirts are standard, because I love a 100% cotton shirt feel. They are excellent quality and most of my clients love the look and feel of the standard t-shirt. - Ryan, Co-Founder of T&A).
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How much will each of my custom teez cost?
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Are there any additional fees to make our customized teez?Yes... Typically orders have an imprint fee, which is a labor fee for print and applying your design to a garment or merchandise. All freight provided for shipping product via USPS, UPS, or FedEx will result in a shipping fees being passed through to the customer. If T&A is delivering your order, a delivery fee may be incurred if outside of T&A's 25-mile delivery range. Sometimes... Orders may require a setup fee. A setup fee is sometimes applied because of the requirements to take a design and prepare it for imprinting. This includes image formatting and/or altering the design to be properly formatted for printing. If necessary... Orders needing to be expedited (usually within 14 calendar days or sooner) will incur a rush fee in order to accelerate the delivery by your in-hands date.
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Are there any size limitations to what I can have created when ordering customized teez?Generally speaking, no, but it depends. When your design is applied to your apparel, we typically will not scale a design larger than 10.5" x 15.750". But the scale of your design will be based on the measurement of your design and/or the garment (or item's) size.
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Can I cancel my custom apparel request after I've paid my deposit?No. Cancellations will result in a 0% refund. Thank you for your understanding.
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When will receive my customized order?First you must pay your first deposit prior to the job commencing, usually a minimum of 50% of the total amount due. The outstanding balance of your order must be paid following deposit but before the last 10 business days of your order's in hands date.
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What if I am I unsatisfied with my purchase, can I get a refund?No. All purchases are final. Please rest assured that we will do everything possible to provide the highest quality product to you, based on your request and the project scope. If you receive a product that is different than you ordered (receiving a completely different design), we will exchange your product for the correct design.
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